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General FAQs
What are Snitch Bytes treats made from?
Snitch Bytes treats are made using carefully selected meat ingredients such as chicken, liver, and fish, along with supporting ingredients used to prepare the treats for safe consumption and consistent quality.
Are these treats suitable for all dog/cats breeds?
Yes, our dog treats are suitable for dogs/cats of all breeds and sizes when fed according to the recommended feeding guidelines.
Can cats eat dog treats?
Some treats are formulated specifically for dogs, while others are suitable for cats. Please check the product label to ensure the treat is appropriate for your pet.
Are Snitch Bytes treats a complete meal?
No. Snitch Bytes products are treats and rewards only and are not intended to replace your pet’s regular balanced diet.
How should I store the treats after opening?
Store the pack in a cool, dry place away from direct sunlight. For best freshness, reseal tightly after opening and refrigerate if recommended on the package.
How many treats can I give my pet per day?
Feeding recommendations vary based on your pet’s size. Please follow the feeding guide provided on the product packaging and feed in moderation.
Do you ship across India?
Yes, Snitch Bytes products are shipped across India. Delivery timelines may vary depending on your location.
What should I do if my pet has a food sensitivity?
If your pet has known sensitivities, please review the ingredient list carefully before feeding. When introducing a new treat, start with a small quantity and observe your pet.
How can I contact Snitch Bytes?
You can reach us through Email - deepvitaindustries25@gmail.com, and our team will be happy to assist you.
Shipping And Returns FAQs
Do you ship across India?
Yes, Snitch Bytes products are shipped across India. Delivery availability may vary depending on your location.
How long does delivery take?
Orders are usually processed within 1–2 business days. Delivery timelines typically range between 3–7 business days, depending on your delivery location.
How can I track my order?
Once your order is shipped, you will receive a tracking link via SMS or email that allows you to monitor your shipment status.
What are the shipping charges?
Shipping charges, if applicable, are calculated at checkout based on your delivery location and order value. Any ongoing free shipping offers will be displayed on the website.
Can I change my delivery address after placing an order?
If your order has not yet been shipped, please contact our support team as soon as possible and we will try to assist you with the change.
Can I cancel my order?
Orders can be cancelled before dispatch by contacting our support team. Once the order has been shipped, cancellations may not be possible.
Do you accept returns?
Due to the consumable nature of pet treats, returns are generally not accepted. However, if you receive a damaged or incorrect product, please contact us within 48 hours of delivery, and we will assist you with a replacement where applicable.
What should I do if my package arrives damaged?
If the package is visibly damaged at the time of delivery, please take a clear photo and contact our support team immediately so we can help resolve the issue.
How can I contact customer support?
You can reach our customer support team through the Contact Us page on the website, and we will respond as quickly as possible.